Helpline: 0800 144 88 48

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Did you know that Council Tax Arrears is one of the top enquiry areas for our debt Clients, yet Council Tax Reductions are very poorly advertised and consequently very rarely claimed!


So many people are unaware that they can claim a council tax reduction/discount.

You may be eligible for a discount if you:

  • live on your own
  • are on a low income
  • are a student
  • someone in your household has a disability

The above list is not exhaustive, so for more information please visit

To check whether you are eligible for a reduction and guidance on how to apply for a reduction, please visit  North Hertfordshire District

Council Tax Reductions


If you live or work in Letchworth and you need help in applying for a council tax reduction please contact one of specialist debt and benefit advisers on 01462 688014 or email

If you live or work in Letchworth please join our Facebook Group Page and become part of the Letchworth Financial Health conversation, a place to to discuss money matters and discover tips to help you maximise your income and support your family better


Citizens Advice North Hertfordshire is an independent, local charity reliant on raising our own funds to carry out our work to improve the lives of residents in North Hertfordshire and parts of South Cambridgeshire. 

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Free Advice Line:

0800 144 88 48

The number above is for the Hertfordshire Citizens Advice Line.   Opening hours are 10 am to 9 pm Monday to Wednesday, 10 am to 8 pm Thursday and Friday, and 10 am to 4 pm on Saturday.

If you would like to contact Citizens Advice North Hertfordshire directly please call us on 01462 689801 and leave a message.

Citizens Advice North Hertfordshire local number:

01462 689801

Use the number above to call the Citizens Advice North Hertfordshire. You will reach an answerphone – please leave a message and we aim to respond within 3 working days. 

If you would like advice over the phone you can call the National Citizens Adviceline on 0800 144 88 48