Helpline: 0800 144 88 48

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Debt and Benefits Caseworker (Paid Staff Vacancy)

37 hours available. Hybrid arrangement working in the Letchworth & Royston offices and from home. May also be required to carry out appointments at community locations throughout North Herts and carry out home visits.

You will work with those in need to help solve their problems, build resilience and prevent future issues. You will provide a specialist advice service with a holistic approach, covering all areas of Welfare Rights advice, debt advice and financial capability.

Salary: £26,580 rising to £27,111 on completion of probation pro rata (FTE = 37 hours) dependent on experience, plus up to 5% matched pension contribution

Benefits: Access to our Employee Assistance Programme

Contract: Until end of project contract – 30th September 2023

Application deadline: 9am Monday 24th October 2022

Interviews: W/C Monday 31st October 2022

To find out more about the project and role, including how to apply to join us, please email to request a job pack.

Citizens Advice North Hertfordshire is an independent, local charity reliant on raising our own funds to carry out our work to improve the lives of residents in North Hertfordshire and parts of South Cambridgeshire. 

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Free Advice Line:

0800 144 88 48

The number above is for the Hertfordshire Citizens Advice Line.   Opening hours are 10 am to 9 pm Monday to Wednesday, 10 am to 8 pm Thursday and Friday, and 10 am to 4 pm on Saturday.

If you would like to contact Citizens Advice North Hertfordshire directly please call us on 01462 689801 and leave a message.

Citizens Advice North Hertfordshire local number:

01462 689801

Use the number above to call the Citizens Advice North Hertfordshire. You will reach an answerphone – please leave a message and we aim to respond within 3 working days. 

If you would like advice over the phone you can call the National Citizens Adviceline on 0800 144 88 48