Hours: 18.5 hours per week
Location: Currently home based. The intention is that this post will be based at our Letchworth Garden City office once restrictions allow.
Salary: £26,843 pro rata (FTE = 37 hours) plus up to 5% matched pension contribution
Application deadline: 9am on Monday 22nd March 2021
Interviews: Monday 29th and Tuesday 30th March 2021
Registered Charity 1086489 www.northhertscab.org.uk
Citizens Advice North Hertfordshire (CANH) is seeking a Trainer to work as part of our Advice Services team. You will be responsible for planning, developing, managing and assessing training for CANH’s staff and volunteers. You will identify the learning and development needs of our volunteers and staff, develop CANH’s annual training plan and manage the budget.
Much of your time will be spent guiding new volunteer Advice Workers through the national Citizens Advice training programme, supplementing the programme with your own in-house group training sessions where necessary. You will also plan, write and deliver inclusive group and one-to-one learning and development activities to ensure the competence and continuing development of volunteers and staff.
There is an administrative element to the role; you will source and book training opportunities for existing staff and volunteers and keep up to date and accurate records of training attended and competency levels as required by our Citizens Advice membership agreement.
To find out more about the role, including how to apply to join us, please email firstname.lastname@example.org to request a job pack.