We are a local charity, available to all, offering free confidential help and support
Free support and advice when you need it
We provide free flexible advice in many local settings with offices in Letchworth and Royston, plus outreach locations.
- Welfare and Benefits
- Money and credit problems
- Employment
- Consumer rights
- Housing
- Neighbourhood disputes
- Education
- Healthcare
- Human rights
- Family and personal issues
- and more
Latest Helpguides

Loan Sharks
Loan sharks offer easy cash but charge very high interest.
What starts small can quickly turn into serious debt. If you can’t pay, they may threaten or harass you.
Always use a trusted, legal lender – and seek help if you’re already involved.

What’s Changing for Private Renters in the UK?
New renters’ rights in the UK are making it easier and safer for people to rent a home. These changes give private tenants more security,
Stay connected! See what we’re working on, what we’re seeing locally, and how advice is making a difference.






We are a local charity
Citizens Advice North Hertfordshire is an independent, local charity reliant on raising our own funds to carry out our work to improve the lives of residents in North Hertfordshire and parts of South Cambridgeshire.
Volunteer with us
Volunteering for Citizens Advice North Herts provides opportunities for people to learn new skills, make new friends, and feel part of a community, as well as gain confidence and improve their wellbeing. For many of our volunteers, it also offers a sense of purpose and satisfaction that comes from knowing they are making a real difference to the lives of local residents.
Latest News

April Newsletter
Our April newsletter is now live.Read updates from across our service, stories showing the impact of our work, and a look at some of the

Message in a bottle
A simple but effective way for people to keep their basic personal and medical details where they can be found in an emergency.




