Access to our Offices

We are able to offer appointments in wheelchair accessible rooms. Please contact us so we can be sure we keep an appropriate room free.

We are also able to offer appointments with a trained adviser whose first language is BSL. To book an appointment with our BSL adviser please email

Travelling to our Offices

Each office is located in a town centre location and pay & display carparks are located nearby. We are unable to offer car parking at any of our bureaux. Plan your journey by car.

All our offices are also walking distance of the local train station and are all located near to town centre bus stops. Plan your journey by public transport.

British Sign Language Adviser

We are able to offer appointments with a fully trained adviser whose first language is British Sign Language. If you would like to make an appointment with this adviser please email or text 07756 148591.

Site Accessibility

Text size / zoom

To zoom in/out simply press the following keys at the same time:

  • Ctrl + (Zoom in)
  • Ctrl – (Zoom out)
  • Ctrl 0 (Reset)

Access keys

This site uses the following set of access keys:

  • S – Skip navigation
  • 1 – Homepage
  • 2 – Sitemap
  • 3 – Search
  • 4 – Contact us
  • 5 – Access key details

What are access keys?

Access keys or accesskeys allow a computer user to immediately jump to a specific part of a web page via the keyboard.

Who may benefit from using access keys?

Access keys can be crucial to people with motor disabilities who find using a mouse very difficult. They can also be invaluable to the blind who browse the internet using a screen reader.

Using access keys

This section details how accesskeys are implemented in various web browsers and operating systems.

  • Chrome (PC): Alt + access key
  • Chrome (Mac): CTRL + Alt + access key
  • Firefox (PC) – Shift + Alt + access key
  • Firefox (Mac): CTRL + access key
  • Internet Explorer (PC) – Hold down the ALT key, press the number of the access key, release both keys then press ENTER
  • Safari (PC): Alt + access key
  • Sarafi (Mac): CTRL + Alt + access key