Get Advice

  • Money

  • Relationships

  • Adviceline: 03444 111444 Monday to Friday 10am – 4pm 

    Advice in British Sign Language: To book email: bsl@whcab.org.uk or text 07756 148591

    Crisis Intervention: In-depth support for people with urgent or complex needs through debt, benefits, housing or other advice.

    Get help applying for Universal Credit

    The Citizens Advice Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.

    It’s free, independent and confidential. Specially trained advisers can help with things like how to gather evidence for your application or how to prepare for your first JobCentre appointment.

    Call us for free: 0800 144 8 444 

    Chat to an adviser online: citizensadvice.org.uk/helptoclaim     

    For online advice visit: citizensadvice.org.uk/helptoclaim     

    Court Help Desk Homelessness Prevention: Representation at court for people with rent or mortgage arrears.

    Benefits Form Filling: Help to complete applications and appeals for benefits.

    Financial Inclusion: Advice for settle tenants to manage money and debts, benefits, and maximise income.

    Letchworth Financial Health: Debt, Budgeting and Benefits advice for Letchworth Garden City residents.

    Energy Advice: Support through appointments, drop-in and community talks to help people save on energy bills and deal with fuel debts.

    Scams Support & Prevention: Support through individual advice for scam victims and community awareness raising activity

    If you need advice please call 01462 689801 and leave a message. We will return your call.  Alternatively please contact us via email