Helpline: 0800 144 88 48

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Visit your local
Citizens Advice

We provide free advice on virtually any issue in many local settings across North Hertfordshire and South Cambridgeshire. 

If you live in Hitchin, Baldock, Royston, Letchworth Garden City, Bassingbourn, Melbourn and surrounding villages Citizens Advice North Herts can help you. 

Contact us

We do have some walk-in appointments at our offices but – if you can – please contact us in advance of your visit so we can make sure your enquiry is dealt with in the best way. 

Letchworth Office

We have some walk-in appointments but – if you can – please contact us in advance of your visit so we can make sure your enquiry is dealt with in the best way. 

Royston Office

We have some walk-in appointments but –  if you can – please contact us in advance of your visit so we can make sure your enquiry is dealt with in the best way. 

Melbourn Community Hub

For appointments contact our Specialist Adviser on 07469 517912 or 01462 689801 Please leave your name, contact details and a brief outline of the issue.

Hitchin Centre

Drop In 

Looking for a different Citizens Advice Office?

Visit the main Citizens Advice website to find your local office

Frequently Asked Questions

We offer advice via email, telephone and face to face. Get help >

We also offer lots of self-help guides which you can access. View guides >

Yes, we can give you general information. The other person would need to register with us for specific tailored advice.

We will contact you by your chosen channel within 3 working days.Please be aware that if we telephone you it may show up as being from an unknown number. 

All our advice is free and confidential. We won’t share your information with anyone else unless you give us permission too.

Yes you can turn up to any of our offices and we will try and help you. We ask that you try and contact us by phone or email first so we can help as many people as possible and save you needing to travel to visit us.

Please leave us a telephone message on 01462 689801 or fill out our online form

We are a charity. All our advice is free and confidential. If you feel able to support us with a donation at any time then please do but this is not expected and is completely optional.  

We may be able to refer you to a food bank. Please get in touch.

Yes – anyone who lives or works in North Hertfordshire or South Cambridgeshire can use our services.

Unfortunately we can only help people who live or work in North Hertfordshire or South Cambridgeshire. 

You can find the details of  the other Citizens Advice services across Hertfordshire here: hertscitizensadvice.org.uk

You can search for a Citizens Advice office anywhere in the country here: citizensadvice.org.uk

Free Advice Line:

0800 144 88 48

The number above is for the Hertfordshire Citizens Advice Line.   Opening hours are 10 am to 9 pm Monday to Wednesday, 10 am to 8 pm Thursday and Friday, and 10 am to 4 pm on Saturday.

If you would like to contact Citizens Advice North Hertfordshire directly please call us on 01462 689801 and leave a message.

Citizens Advice North Hertfordshire local number:

01462 689801

Use the number above to call the Citizens Advice North Hertfordshire. You will reach an answerphone – please leave a message and we aim to respond within 3 working days. 

If you would like advice over the phone you can call the National Citizens Adviceline on 0800 144 88 48