Visit your local
Citizens Advice
We provide free advice on virtually any issue in many local settings across North Hertfordshire and South Cambridgeshire.
If you live in Hitchin, Baldock, Royston, Letchworth Garden City, Bassingbourn, Melbourn and surrounding villages Citizens Advice North Herts can help you.
Contact us
We do have some walk-in appointments at our offices but you can also fill in the enquiry form, call our free AdviceLine 0800 144 8848 or leave us a message on 01462 689801.
Letchworth Office
We offer some walk-in appointments, but you may be asked to come back at a later time or receive follow-up contact via phone or email.
- 49 Station Road, Letchworth Garden City, SG6 3BQ
- Monday, Tuesday, Thursday, 9.30am - 4pm
- Wednesday 9.30am - 12noon
- 01462 689801
- Email us
Royston Office
We offer some walk-in appointments, but you may be asked to come back at a later time or receive follow-up contact via phone or email.
- Royston Town Hall, Melbourn Street, Royston SG8 7DA
- Monday and Wednesday, 9.30am - 12 noon
- 01462 689801
- Email us
Melbourn Community Hub
For appointments contact our Specialist Adviser on 07469 517912. Please leave your name, contact details and a brief outline of the issue.
- 30 High Street, Melbourn, SG8 6DZ
- Drop-in Wednesday, 9.30am - 11.30am
- 01462 689801
- Email us
Baldock Library
Contact Centre – Information Only
- Baldock Library, Simpson Drive, Baldock, SG7 6DH
- Wednesday mornings 10.30am to 12 noon
- Email us
Looking for a different Citizens Advice Office?
Visit the main Citizens Advice website to find your local office
Frequently Asked Questions
We offer advice via email, telephone and face to face. Get help >
We also offer lots of self-help guides which you can access. View guides >
Yes, we can give you general information. The other person would need to register with us for specific tailored advice.
We will contact you by your chosen channel within 3 working days.Please be aware that if we telephone you it may show up as being from an unknown number.
All our advice is free and confidential. We won’t share your information with anyone else unless you give us permission too.
Yes you can turn up to any of our offices and we will try and help you. We ask that you try and contact us by phone or email first so we can help as many people as possible and save you needing to travel to visit us.
Please leave us a telephone message on 01462 689801 or fill out our online form
We are a charity. All our advice is free and confidential. If you feel able to support us with a donation at any time then please do but this is not expected and is completely optional.
We may be able to refer you to a food bank. Please get in touch.
Yes – anyone who lives or works in North Hertfordshire or South Cambridgeshire can use our services.
Unfortunately we can only help people who live or work in North Hertfordshire or South Cambridgeshire.
You can find the details of the other Citizens Advice services across Hertfordshire here:hertscitizensadvice.org.uk
You can search for a Citizens Advice office anywhere in the country here:citizensadvice.org.uk