Helpline: 0800 144 88 48

Sign up to receive our newsletter.

Cost of Living Frequently Asked Questions

Ask questions on any of the following:

  • Financial support from the Government
  • Ways to reduce costs or boost income
  • Energy efficiency 
  • Budgeting
  • Choosing credit
  • Managing debt
  • Bank & saving accounts
  • Comparing best buys

If you would like to arrange a bespoke session for your group or organisation simply call 07551 275413

Frequently Asked Questions

This page will be regularly updated after each Q&A Drop-in session

If you have reached state pension age and your weekly income is below £201.05 you may be entitled to pension credit. For more information visit the Money Saving Expert article 

St Paul’s community cafe on the 1st Saturday of the month 10:30am – 12:00pm, Pixmore Road, SG6 1QT

Wilbury community cafe on the 2nd Saturday of the month 10:00am – 12:30pm, Bedford Road, SG6 4DU

These cafes are free, they offer refreshments, activities for the children, a selection of toys and children’s clothes for you to choose from and a warm place to socialise.

Ofgem now make it clear that unless there is a good reason not to, suppliers must install a smart meter if they are:

  • replacing a meter
  • installing a meter for the first time, such as in a new property


Please visit Get a smart meter | Ofgem for more information

If you don't see your question here please submit it...

Free Advice Line:

0800 144 88 48

The number above is for the Hertfordshire Citizens Advice Line.   Opening hours are 10 am to 9 pm Monday to Wednesday, 10 am to 8 pm Thursday and Friday, and 10 am to 4 pm on Saturday.

If you would like to contact Citizens Advice North Hertfordshire directly please call us on 01462 689801 and leave a message.

Citizens Advice North Hertfordshire local number:

01462 689801

Use the number above to call the Citizens Advice North Hertfordshire. You will reach an answerphone – please leave a message and we aim to respond within 3 working days. 

If you would like advice over the phone you can call the National Citizens Adviceline on 0800 144 88 48