Leave us a message: 01462 689801
Call Adviceline : 0800 144 8848

How Citizens Advice North Hertfordshire can help you

We provide free advice in many local settings. We have offices in Letchworth and Royston.  Topics covered include welfare benefits; money and credit problems; employment; consumer rights; housing; neighbourhood disputes; education and healthcare; human rights; family and personal issues.

Advice in British Sign Language:

You can contact the Herts BSL Adviser using this form: https://form.jotform.com/241963106830353

She works Monday to Thursday and aims to respond to your message within 3 working days. She is based in Welwyn Hatfield but can meet with you at your nearest office.

Professional referrals: Fill out our referral form

Advice subjects

We can offer advice on budgeting, debt, pensions, benefits, housing, employment, consumer and health issues – alongside many other issues.

Free Helpline

We can offer advice on budgeting, debt, pensions, benefits, housing, employment, consumer and health issues – alongside many other issues.

Citizens Advice Hertfordshire Advice LineFreephone.

Open: 10 am to 9 pm Monday to Wednesday,  10 am to 8 pm Thursday and Friday, and 10 am to 4 pm on Saturday

Email us

Please fill out the form on our Contact Us page. We aim to reply within 3 working days. Please include a telephone number and your email address along with as much information as possible.

Visit us

We do have offices in Letchworth and Royston but we are usually able to give you advice without the need to physically come and see us.

We ask that you try and contact us by phone or email first so we can help as many people as possible and save you needing to travel to visit us.

Projects

Our General Advice service, funded by North Herts Council and South Cambridgeshire District Council, provides information, signposting and advice.  It also provides access to our range of funded projects that enable us to provide specialist or casework services.

Free Advice Line:

0800 144 88 48

The number above is for the Hertfordshire Citizens Advice Line.   Opening hours are 10 am to 9 pm Monday to Wednesday, 10 am to 8 pm Thursday and Friday, and 10 am to 4 pm on Saturday.