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Free Fire Safety Check

Request a free home fire safety visit

If you or someone you know is elderly, has a disability, is vulnerable,oryoujust wantadvice/guidance about fire safety in your home,youcanrequest afreehome fire safety visit from the Hertfordshire fire & rescue service.

  • This service is available to all Hertfordshire residents
  • Visits are by agreed appointment only
  • Only uniformed staff will visit you
  • They will supply and fit free smoke detectors where necessary

You can request this visit online by clicking the website linkwww.hertfordshire.gov.uk/fire.

  • This will take you to the “Fire Rescue and Being Prepared” page,
  • Now select the “Home visits, school visits and events” option
  • This will take you to the “Request a visit to your home or school” page
  • Now click the “Request a home fire safety visit” button (halfway down the page)
  • You will then need to complete a short form; name, address & telephone number, and a few details about your household
  • Then submit the form

Alternatively, you can call 0300 123 4046 and someone will take your details over the phone.

Someone will then call you to make an appointment for their visit.

During their visit:

  • They will have a quick look around your home
  • Advise on the best place to put your smoke detectors
  • Fit free smoke detectors in the hallway & landing where necessary
  • Take some more details about your circumstances
  • Advise you on what to do in the event of a fire
  • Answer any questions you have about fire safety

I had a visit last Wednesday and I found the whole experience extremely useful; they fitted a new detector in my hallway and repositioned an existing one on the landing (because I originally had it in the wrong place), they advised me to close all doors when going to bed (as this will help slowdown the spread of a fire). And most importantly they told me what to do in the event of a fire.

They were very helpful and answered all my fire safety concerns/questions.

I would recommend this service to everyone, and as their leaflet says “It won’t cost you a penny and it could save your life”

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Free Advice Line:

0800 144 88 48

The number above is for the Hertfordshire Citizens Advice Line.   Opening hours are 10 am to 9 pm Monday to Wednesday, 10 am to 8 pm Thursday and Friday, and 10 am to 4 pm on Saturday.